For full refund, returns must be made within 30 days of shipment. All products must be in original packaging, not used and in salable condition. All receipts/ tags need to be included with your return. Provided the return meets these criteria, returns are refunded in the original payment form, less shipping and handling. Any product purchased from a retailer must be returned to that retailer. We can only accept returns purchased from www.nvbluesf.com.
To Complete a Return:
Any shipping fees associated with making returns or exchanges are the responsibility of the customer and will not be refunded.
Les matin LLC is not responsible for shipping fees or lost returns.
Using your own traceable and insured shipping method, mail your return to:
244 4th Avenue
San Francisco, Ca 94118
Please include a copy of your packing slip and note the items you are returning, reason for return (we love to get feedback!), if you would like an exchange, what items you want to exchange for.
A refund will be credited back to your original method of payment, and will post approximately two days after the date of processing. It may take up to two billing cycles for the credit to appear on your monthly credit card statement. Most returns will process in approximately two to three weeks, depending on your method of return. All orders are refunded in US dollars to the credit card used at the time of the original purchase.